We accept refunds if below mentioned conditions are met:
- Customers are required to make claim not more than 12 hours from time of order delivery.
- Customer has right to ask for cancellation of an order if order is waiting to move to processing. We will refund 100% fee amount for a qualified cancellation request.
- At eduraft.co.uk half of the paid fee is considered as the cost of services and becomes non-refundable for all those order that have gone into processing.
- Eduraft.co.uk accepts refund claims if they are up to 50% of the fee amount. However, claim is eligible only if customer’s requirements have not been met by the staff at eduraft.co.uk even after four or more revisions.
- Customers can claim a refund within 3-days from delivery of order. After expiry of 3-days’ time, they will have no right to claim for refund.
- Refund claims shall be treated as invalid if they belong to orders with delivery timeline shorter than 2-working days.
- At Eduraft.co.uk when we process the funds for claimed refunds; funds shall take around 6 to 8 working days to reach customer’s account.
Terms & conditions
Our site and our services must be used in accordance with laws that apply.
- Terms of Sale:
We have designed are products to meet industry standards. We are offering services to provide customized solutions to our customers in return of affordable prices.
Revision requests are entertained if are found as valid and justified. This means if a customer is not able to prove that committed requirement(s) was/were missed, then revision request shall not be accepted.
Eduraft.co.uk uses multiple modes of payment i.e. Bank account, Credit card and its merchants in order to collect payments from its customers.